AI Talent Matrix Company Profile
Retell AI
Voice AI / AI Agents · San Francisco, California, USA
Matrix Employer Score™
95.36
High confidence
Employer Intelligence Evidence
Evidence-backed signals supporting our assessment of this AI employer.
AI ImpactHigh Confidence963 evidence itemsView evidence
Supporting signal
Agent Deployment & Workflow Impact
Agent Deployment & Workflow Impact
Medium Confidence
Oct 7, 2026
Retell's named Sunshine Loans case study reports AI handling 75-80% of calls and abandonment decreasing from approximately 20-30% to 5-6%. These customer/vendor-reported outcomes add specific deployment evidence beyond aggregate business adoption; no independent outcome audit was performed.
Agent Deployment & Workflow Impact
High Confidence
Sep 26, 2026
Retell AI reports more than 4,000 businesses using its voice agents, with production deployments in healthcare, insurance, finance, retail, education and transit.
Voice Agent Business Scale
High Confidence
Sep 26, 2026
Retell AI reports more than 4,000 businesses using its voice agents, with production deployments in healthcare, insurance, finance, retail, education and transit.
AI LeadershipHigh Confidence953 evidence itemsView evidence
Supporting signal
Agentic AI Platform & Autonomy Leadership
Agentic AI Platform & Autonomy Leadership
High Confidence
Oct 7, 2026
Retell documents conversation flow nodes separating dialogue, tool-enabled subagents, deterministic function execution and logic branching, with conditional edges and reusable flows linked by conversation_flow_id across staging and production agents.
Agentic AI Platform & Autonomy Leadership
High Confidence
Sep 26, 2026
Retell develops programmable AI voice agents with telephony, integrations, analytics, post-call evaluation and multi-channel customer-service workflows.
Voice Agent Platform
High Confidence
Sep 26, 2026
Retell develops programmable AI voice agents with telephony, integrations, analytics, post-call evaluation and multi-channel customer-service workflows.
Employer StrengthHigh Confidence963 evidence itemsView evidence
Supporting signal
AI Agent Employer Strength
AI Agent Employer Strength
High Confidence
Oct 7, 2026
Retell documentation lists SOC 2 Type 1 and Type 2 attestations and offers BAA/DPA agreements, per-agent retention settings and signed recording URLs. These concrete enterprise assurance and data controls are distinct from the existing customer-scale evidence.
AI Agent Employer Strength
High Confidence
Sep 26, 2026
Retell operates a production voice-agent platform supporting thousands of businesses and complex high-volume workflows across regulated and operational sectors.
Enterprise Voice Execution
High Confidence
Sep 26, 2026
Retell operates a production voice-agent platform supporting thousands of businesses and complex high-volume workflows across regulated and operational sectors.
Market TransferabilityHigh Confidence943 evidence itemsView evidence
Supporting signal
Agentic AI Skill Transferability
Agentic AI Skill Transferability
Medium Confidence
Oct 7, 2026
Retell documents isolated simulated conversations, user-persona/goal test cases and batch testing across agent scenarios before live deployment. These specific evaluation and regression-test practices support transferable agent-quality engineering beyond telephony orchestration.
Agentic AI Skill Transferability
High Confidence
Sep 26, 2026
Voice AI, telephony, integrations and agent orchestration skills transfer broadly across customer service and enterprise automation, though voice specialization remains.
Voice Agent Portability
High Confidence
Sep 26, 2026
Voice AI, telephony, integrations and agent orchestration skills transfer broadly across customer service and enterprise automation, though voice specialization remains.
Matrix Employer Score™ components are supported by structured employer evidence, versioned methodologies, and confidence ratings.
Hiring Signal
Hiring
Employer Signal
96
Hiring Opportunity
95
Company Overview
Employer Snapshot
AI Category
Voice AI / AI Agents
Primary Location
San Francisco, California, USA
Founded
2023
Employees
80
Why AI Talent Watches Retell AI
Retell AI provides infrastructure for building, deploying, and operating production-grade AI voice agents for businesses.
Why Join
Build the communications layer for AI-native businesses using real-time voice agents.
Employer Intelligence
Hiring: Hiring
Talent Competition: Very High
Technical Bar: Exceptional
AI Talent Matrix Confidence: High confidence
Talent Intelligence
Matrix Employer Score™ Breakdown
Core Employer Intelligence
AI Impact
96
AI Leadership
95
Employer Strength
96
Market Transferability
94
Career & Workplace
Career Growth
100
Compensation
100
Engineering Culture
100
Work-Life Balance
70
Evidence-Backed Signals
Career Upside
100
Talent Density
100
Hiring Opportunity
95
Talent & Career Programs
Remote Policy
Hybrid
Visa Sponsorship
Case by Case
Internship Program
Limited
New Grad Program
Limited
AI Focus
Voice AI / AI Agents / Call Automation / Speech Infrastructure
Flagship Products
Retell AI Voice Agent Platform
Data & Methodology
How AI Talent Matrix interprets this employer
Last Updated
9/5/2026
AI Talent Matrix Confidence
High confidence
Methodology
View Matrix Employer Score™ Methodology →AI Talent Matrix scores and signals are comparative employer-intelligence indicators and should not be interpreted as guarantees of hiring, compensation, career outcomes, or individual fit.
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