PolyAI

PolyAI reports over 100 million calls handled annually, 99.994 percent trailing-twelve-month uptime and up to 90 percent end-to-end call resolution on its largest deployments.

PolyAI works with more than 100 enterprises and publishes large-scale deployments including million-call-per-month workloads and complex contact-center automation.

PolyAI works with more than 100 enterprises and publishes large-scale deployments including million-call-per-month workloads and complex contact-center automation.

PolyAI describes Raven 3.5 post-training combining GRPO and DPO techniques, active reinforcement and gold-standard examples, plus native multilingual reasoning and adaptive hidden reasoning traces. This named training recipe is distinct from the existing general Raven platform/training-volume description.

PolyAI develops a proprietary dialog-native agent platform and Raven model trained on over one billion enterprise conversations for complex customer interactions.

PolyAI develops a proprietary dialog-native agent platform and Raven model trained on over one billion enterprise conversations for complex customer interactions.

PolyAI announced an $86 million Series D co-led by Georgian, Hedosophia and Khosla Ventures, bringing total funding above $200 million. This financing fact adds organizational-resource evidence beyond existing enterprise security controls.

PolyAI supports enterprise-scale deployment across regulated industries with SOC 2, HIPAA, GDPR and PCI DSS controls and major global brands.

PolyAI supports enterprise-scale deployment across regulated industries with SOC 2, HIPAA, GDPR and PCI DSS controls and major global brands.

PolyAI's Builder MCP wraps its REST API and exposes agent branch/version management, environment-specific configuration, deployment promotion and rollback, plus conversation retrieval inside developer coding workflows.

Voice AI, dialog systems and enterprise integration skills transfer broadly, while contact-center specialization limits full cross-market portability.

Voice AI, dialog systems and enterprise integration skills transfer broadly, while contact-center specialization limits full cross-market portability.